SUPPORT
A little help.
Help with Romancing Survival, PlushChat and everyday tools.
Which service do you need help with?
Pricing, purchases and conversation features differ by service. Include the service name when contacting us.
Registration, sign-in and the shared account →My email says Takaluma Account
This is the shared identity used for verification in services such as Romancing Survival. Complete registration or sign-in with the account you used for that service. Purchases and conversations are managed separately.
Mantra Mala web preview
I cannot hear sound
Check that Sound is on in Settings and your device volume is up. Audio is activated by your first tap. Browser support can vary.
Vibration is not working
Some devices and browsers do not support vibration. Counting still works without it.
My previous records are missing
Use the same device, browser, and URL as before. Records do not automatically transfer to another domain. Deleted local records cannot currently be restored.
Contact
Contact info@takaluma.com for support or seller disclosure requests. Include the app name, steps, device and browser. Do not send card numbers or passwords. Pricing and sales availability vary by service. Please check the information in the service you use.